At MIAN NUANS LLC, we are committed to ensuring that your orders are delivered quickly, safely, and efficiently. This Transportation Policy outlines how we handle shipping, delivery, and related logistics for purchases made on miannuansunderwear.shop.
1. Shipping Locations
We currently ship to all addresses within the United States, including Alaska and Hawaii. At this time, we do not offer international shipping.
2. Shipping Options and Delivery Times
We offer the following shipping options:
- Standard Shipping: Delivered within 5–7 business days.
- Expedited Shipping: Delivered within 2–3 business days.
- Overnight Shipping: Delivered within 1 business day.
Delivery times may vary depending on your location and any unforeseen delays with our shipping partners.
3. Shipping Costs
Shipping costs are calculated at checkout based on the shipping method chosen and the destination address. Occasionally, we may offer free shipping promotions. Please check our website or subscribe to our newsletter to stay updated.
4. Order Processing
- Orders are processed and shipped within 1–2 business days after they are placed.
- Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a confirmation email with your tracking information once your order has been shipped.
5. Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment. You can use this information to monitor the delivery status of your order.
6. Delivery Issues
If you experience any issues with the delivery of your order, such as delays, lost packages, or incorrect addresses, please contact our customer service team at service.johnson@miannuansunderwear.shop or call us at 740-476-6029. We will work with our shipping partners to resolve the issue as quickly as possible.
7. Undeliverable Packages
If a package is returned to us due to an incorrect address, refusal of delivery, or inability to deliver, we will notify you via email. You will have the option to provide an updated address and pay for re-shipping costs.
8. Damaged or Lost Shipments
If your order arrives damaged or does not arrive within the expected delivery time, please contact us immediately at service.johnson@miannuansunderwear.shop or 740-476-6029. We will work with you to resolve the issue, including offering a replacement or refund if necessary.
9. Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Hazardous materials, oversized packages, or other restricted items may require special handling and delivery arrangements.
10. Contact Us
If you have any questions about our Transportation Policy or need assistance with your order, please contact us:
- Email: service.johnson@miannuansunderwear.shop
- Phone: 740-476-6029
- Mail: 113 Maple St, Cochran, GA 31014